Refund Policy

1. Returns and Refunds

At [Your Tailor Store's Name], we strive to provide you with the highest quality custom-made clothing and exceptional customer service. If you are not completely satisfied with your purchase, we are here to help.

2. Eligibility for Returns

To be eligible for a return and refund, the following conditions must be met:

  • The item(s) must be in unused and unworn condition.
  • The item(s) must be returned within [X] days from the date of delivery.
  • Custom-made items with defects or errors on our part may be eligible for a full refund or replacement.

3. Non-Refundable Items

The following items are non-refundable:

  • Items that have been altered or modified by a third party.
  • Items that have been damaged due to misuse, neglect, or improper care.

4. How to Initiate a Return

To initiate a return, please follow these steps:

  • Contact our customer service team at [Customer Service Email] within [X] days of receiving your order.
  • Provide your order number and a detailed explanation of the reason for the return.

5. Return Shipping

Customers are responsible for the cost of return shipping unless the return is due to a manufacturing defect or an error on our part. We recommend using a trackable shipping service to ensure the safe return of your item(s).

6. Refund Process

Once we receive your returned item(s) and inspect them, we will notify you via email regarding the approval or rejection of your refund.

  • If your return is approved, your refund will be processed, and a credit will be automatically applied to your original payment method within [X] business days.

7. Exchanges

If you would like to exchange an item for a different size or style, please contact our customer service team, and we will assist you in processing the exchange.

8. Contact Us

If you have any questions or concerns about our refund policy, please contact us at [Customer Service Email] or [Customer Service Phone Number].

Please customize this template to fit your specific tailor store's policies, including the duration for returns, any restocking fees, and other relevant details. Make sure to comply with local and national consumer protection laws and clearly communicate your policy to your customers. Additionally, it's always a good practice to have legal counsel review your refund policy to ensure it complies with all applicable regulations.